Privacy Policy — pkr98 game

1Introduction

pkr98 game operates the online gaming platform accessible at pkr98game.win. As part of running this platform, we collect and process certain personal information about the people who use it. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices you have regarding your data.

We are committed to treating your personal information with respect and keeping it secure. This policy applies to all users of the pkr98 game website, mobile application and any related services. It should be read alongside our Terms and Conditions and Responsible Gaming policy.

We do not sell your personal data to third parties. We do not use your information for any purpose beyond what is described in this policy. If any part of this policy changes, we will update this page and note the revised date at the top.

2Data We Collect

We collect personal information in a few different ways — information you give us directly, information generated by your use of the platform, and in some cases information from third-party payment providers. Here is a breakdown of what we collect:

We collect only the information that is necessary for operating a safe and functional gaming platform. You are not required to provide optional information, but doing so may improve your experience with support or promotions.

3How We Use Your Data

The information we collect is used for the following purposes:

• Account management: Creating, verifying and maintaining your pkr98 game account.
• Identity and age verification: Confirming that you meet the 18+ age requirement and that the identity details you provide are accurate.
• Processing payments: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and other supported payment methods.
• Customer support: Responding to your queries, resolving account issues and handling complaints.
• Responsible gaming: Monitoring for signs of problem gaming and providing access to tools like deposit limits and self-exclusion as described in our Responsible Gaming policy.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorised account access and abuse of promotions.
• Platform improvement: Analysing how players use the platform to make it faster, more reliable and more enjoyable.
• Communications: Sending account-related notifications, updates to these policies, and — where you have opted in — promotional offers and bonus information.

We will not use your data for any purpose that contradicts what is stated in this policy. We do not carry out automated decision-making that produces legal effects about you without human review.

4Payment Information

All financial transactions on pkr98 game are handled in PKR. We work with trusted third-party payment processors including JazzCash, Easypaisa and Raast to facilitate deposits and withdrawals. When you make a transaction, you may be directed to a secure payment provider interface.

pkr98 game does not store full payment card numbers or complete mobile wallet credentials on our own servers. Payment providers supply us with transaction confirmations and partial references (such as the last four digits of a card number or a masked wallet ID) so we can match transactions to your account.

• All payment data is transmitted over encrypted connections.
• Withdrawal requests are matched to verified account holders only.
• Third-party deposits are not accepted — payment methods must belong to the registered account holder.
• Transaction records are retained as required for fraud prevention and operational purposes.

If you have concerns about a specific transaction, contact our support team directly. We can provide a transaction reference and work with the relevant payment provider to resolve any issues.

5Cookies & Tracking

pkr98 game uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — these include session management, login state and security tokens. They cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, game filters and notification choices to personalise your experience.
• Analytics cookies: Help us understand which pages are visited most, how long sessions last and where players encounter issues. This data is aggregated and does not identify individual users.
• Security cookies: Used to detect suspicious activity, prevent fraud and protect your account from unauthorised access.

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though doing so may affect how some parts of the platform work — in particular, essential cookies cannot be blocked without disrupting core functionality such as login and account access.

We do not use advertising or cross-site tracking cookies. We do not share cookie data with advertising networks.

6Sharing Your Data

pkr98 game does not sell, rent or trade your personal information. We share data only in the limited circumstances described below:

• Payment processors: Information necessary to complete PKR transactions is shared with our payment partners (JazzCash, Easypaisa, Raast, bank transfer providers and card processors).
• Identity verification providers: When verifying your age or identity, we may use a third-party verification service. These services are bound by their own data protection obligations.
• IT and platform service providers: Companies that help us host and operate the platform may have access to data as part of providing their services. They are not permitted to use this data for any other purpose.
• Fraud prevention: In cases of suspected fraud, money laundering or other illegal activity, we may share relevant information with appropriate parties as required.
• Business transfers: If pkr98 game undergoes a significant business change such as a merger or acquisition, player data may be transferred as part of that process. You would be notified of any such change.

All third parties with whom we share data are required to handle it securely and use it only for the specified purpose. We do not share your data with social media platforms, advertising networks or data brokers.

7Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention period for each type of data depends on its purpose:

• Account and identity data: Retained for the duration of your account plus a period following closure to comply with fraud prevention and operational requirements.
• Transaction records: Financial transaction data is retained for a minimum of five years in line with standard record-keeping practices.
• Gaming activity logs: Session and betting history is retained for the operational period needed for dispute resolution and responsible gaming monitoring.
• Support communications: Records of support queries and complaints are retained for a defined period to allow for follow-up and quality review.
• Marketing preferences: If you opt out of marketing communications, a record of that preference is retained to ensure we respect your choice.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you. You may request early deletion of your data subject to the conditions described in Section 9 below.

8Security Measures

Keeping your data safe is a core responsibility. pkr98 game uses a combination of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration.

• Encrypted connections: All data transmitted between your device and our platform is protected using SSL/TLS encryption.
• Access controls: Access to personal data within our organisation is restricted to staff who need it to carry out their role. Access is logged and reviewed.
• Account security: Passwords are stored in hashed form. We encourage players to use a strong, unique password and to enable any additional security features available in account settings.
• Fraud monitoring: Automated systems and manual review processes monitor for unusual account activity and transactions that may indicate a security issue.
• Incident response: In the event of a data security incident that affects your data, we will notify you promptly and take steps to contain and address the issue.

While we take every reasonable precaution, no online platform can guarantee absolute security. You play an important role too — keep your password private, use a secure internet connection when accessing your account, and contact us immediately if you suspect your account has been compromised.

9Your Rights

As a user of pkr98 game, you have rights regarding the personal data we hold about you. These include:

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can update basic account details directly from your account settings.
• Right to deletion: You can request that we delete your personal data. Note that we may be unable to delete certain data if it is required for fraud prevention, dispute resolution or other legitimate operational purposes.
• Right to object: You can object to certain types of data processing, including marketing communications. To opt out of marketing emails, use the unsubscribe link in any marketing message or contact support.
• Right to data portability: You can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact our support team via live chat or by emailing [email protected]. We will respond to requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

10Minors & Age Policy

pkr98 game is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account or use any part of the platform.

During registration, we ask for your date of birth and may request identity documents to verify your age. If we discover that a minor has registered an account or provided false age information, the account will be closed immediately and any associated funds will be handled in accordance with our Terms and Conditions.

Parents and guardians who believe a minor may have accessed this platform are encouraged to contact us immediately so we can take appropriate action.

11Policy Updates

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we use, or for any other legitimate reason. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered users via email or an in-platform notification before the changes take effect. Your continued use of pkr98 game after updated Terms have been published constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always aware of how your information is being handled.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please get in touch:

• Live Chat: Available 24/7 from your account dashboard — the fastest way to reach us for any privacy-related query.
• Email: [email protected] — for formal data requests or written correspondence regarding your privacy rights.

For questions about responsible gaming tools, self-exclusion or gaming limits, visit the Responsible Gaming page. For general platform questions, the FAQ page covers common topics.